Why am I banned?

Created by Kaity M, Modified on Mon, 12 Feb, 2024 at 12:57 PM by Kaity M

If you logged into your account and you see this dialogue box, then you are banned: 


There is a multitude of reasons why you could be banned. 

It's best to contact us with your information so that we can look into this for you. 

Some useful information you can tell us would be:


Your in-game nickname:

Your email address associated with your account: 

What platform you use (PC, XBOX, PlayStation, etc):


You can:

Submit a ticket here,

Email us at contact@pixilestudios.com,

Or contact us on our official Discord community server!

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